CCR Services

Find out about the services that CCR offers to customers
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Service quality

CCR goes with you and offers several services that guarantee more agility, safety and comfort on the way.

Our services along the highways have recognized quality and are a benchmark in the infrastructure and mobility sector.

Atendimentos

Valor
175
Unidade
thousand
Descrição
medical and mechanical services carried out since 1997

Assistência

Valor
24
Unidade
hour
Descrição
assistance, 7 days a week
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SOS user

With the operations of the permanent operational bases on Rodovia dos Lagos and the mobile bases scheduled according to the season and traffic demands, the CCR ViaLagos SOS User service responds, on average, to 70 incidents per day.

 

The service has 4 rescue ambulances; 7 light and heavy winches; 6 traffic inspection vehicles; 2 conservation vehicles; 1 water truck with water cannon; 2 trailers for seizing and transporting animals; 6 message boards and 6 monitoring cameras.

Travel safely

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Callbox

Emergency telephones (callboxes) are located along the highways and activate the CCR User SOS. The phones have security devices that record data from the highway, such as the kilometer of origin and the time of the call.

24 hours monitoring

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Operational Control Center (CCO)

The CCO is responsible for managing operational resources in responding to incidents and monitoring the concession sections, through permanent contact with SAL (User Service) vehicles.

 

The Center operates 24/7, quickly and efficiently so that the flow of vehicles maintains ideal traffic conditions and people are served quickly and safely.