How can I find out the traffic conditions on the highways managed by CCR SPVias? Traffic conditions can be obtained online, in real time, on the dealership's website, on its home page. Simply click on the CCR SPVias map and choose the desired section to view the updated information. For more details, contact the Dial CCR SPVias service (0800 703 5030).
How does the CCR SPVias towing and mechanical assistance service work? According to the Concession Notice, the concessionaire must maintain a help service for users whose vehicles are experiencing mechanical or electrical problems on the highway and remove them from the roadway or shoulder, intended for emergencies. The company's role is to remove vehicles to the nearest safe location. These are: refuge areas, mechanical workshops or service stations. In these locations, the user can seek a solution to the problem with greater safety and peace of mind, which frees up the operational vehicle to return to the section and assist other users who may also need assistance. The most important thing is to clarify that this service is extended to everyone who uses the highway, and there is no need to present proof of toll payment for assistance.
How do I sign up for electronic tolling? For electronic tolls, find information on the following websites: www.movemais.com or 0800 777 1022 www.conectcar.com or 0800 030 2227 www.taggy.com.br or (11) 4810 5360 www.semparar.com.br or 0800 721 7367 www.veloe.com.br or 0800 208 3510
What are the toll payment methods? The toll fee in the Anhanguera-Bandeirantes System can be paid using debit and credit cards via contactless payment. Drivers can also use gadgets such as cell phones, watches, smart bracelets and other devices that use contactless payment, without the need to enter a password. Cash, electronic toll and mandatory toll voucher (only for commercial vehicles) can also be used. For electronic tolls, find information on the websites: www.movemais.com or 0800 777 1022 www.conectcar.com or 0800 030 2227 www.taggy.com.br or (11) 4810 5360 www.semparar.com.br or 0800 721 7367 www.veloe.com.br or 0800 208 3510 For information on legislation regarding the Mandatory Toll Voucher for commercial vehicles, consult the website of the National Land Transport Agency (ANTT): www.antt.gov.br/carga/pedagio/valepedagiobrigatorio.asp
Where can I send my CV? Those interested in participating in CCR SPVias recruitment processes must register on the Concessionaire's website, using the Work With Us link, located in the top menu of the page www.spvias.com.br or using the link.
What are the limits of the municipalities covered by CCR SPVias highways? Castello Branco Highway (SP 280) Km 129+600 to 136+320: Tatuí km 136+320 to 148+090: Cesário Lange km 148+090 to 158+360: Quadra km 158+360 to 172+630: Porangaba km 172+630 to 173+840: Torre de Pedra km 173+840 to 173+930: Porangaba km 173+930 to 189+160: Bofete km 189+160 to 200+600: Pardinho km 200+600 to 236+480: Itatinga km 236+480 to 261+400: Avaré km 261+400 to 269+190: Cerqueira César km 269+190 to 282+910: Iaras km 282+910 to 304+560: Águas de Santa Bárbara km 304+560 to 315+030: Santa Cruz do Rio Pardo Antônio Romano Schincariol Highway (SP 127) km 105+900 to 129+180: Tatuí km 129+180 to 137+000: Itapetininga km 137+000 to 137+800: Alambari km 137+800 to 168+210: Itapetininga Francisco da Silva Pontes Highway (SP 127) km 168+210 to 188+570: Itapetininga km 188+570 to 191+790: São Miguel Arcanjo km 191+790 to 192+590: Itapetininga km 192+590 to 213+150: Capão Bonito Raposo Tavares Highway (SP 270) km 115+500 to 129+000: Araçoiaba da Serra km 129+000 to 134+360: Capela do Alto km 134+360 to 136+060: Sarapuí km 136+060 to 151+900: Alambari km 151+900 to 158+130: Itapetininga Francisco Alves Negrão Highway(SP 258) km 222+800 to 247+610: Capão Bonito km 247+610 to 249+845: Buri km 249+845 to 270+500: Taquarivaí km 270+500 to 307+040: Itapeva km 307+040 to 324+060: Itaberá km 324+060 to 342+670: Itararé João Mellão Highway(SP 255) km 237+770 to 278+760: Avaré km 278+760 to 288+190: Itaí
What are the contact channels provided by CCR SPVias? For communication with the user, the Concessionaire offers services such as: DIAL CCR SPVias (0800 703 5030), which operates 24 hours a day with free, personalized service; OMBUDSMAN, responsible for handling complaints, compliments, suggestions and requests. Opening hours Business days, Monday to Thursday, from 8am to 6pm and Friday, from 8am to 5pm. Contact forms E-mail: ouvidoria.spvias@grupoccr.com.br Contact Us, available on the website www.spvias.com.br/contato Phone: 15 3259 8073 Assistance by letter or in person at SP 127 - Rodovia Antonio Romano Schincariol, km 112,4 - CEP 18.279-588, Tatuí – SP To monitor demands, it is important to inform the protocol number corresponding to the statement registered with the Concessionaire. Ombudsman Márcia Carvalho Ombudsman service deadline: State Decree 60,399, of April 29, 2014 The deadline for responding to the manifestation is 20 (twenty) calendar days, extendable for another 10 (ten), upon justification. In 2022, these channels provided 70 thousand assistance services, information on traffic conditions, requests, various information, suggestions, compliments and complaints. Find out more by clicking here or access the Relationship Indicators page.
